Elaine Smith – Practice Manager
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Susan Matthews – Human Resources manager
Donna Andrews – Administration Assistant – Policy and Protocols
Our receptionists are the first point of contact with Widcombe Surgery. They greet patients and visitors, in person or on the telephone; answering or referring inquiries.
The secretaries deal with medical referrals and practice correspondence and many general office queries.